Terms and conditions
By accepting these terms and conditions, you agree to adhere to maxxer’s privacy statement and terms and conditions (the Terms) of DXXR Holding B.V., a private company with limited liability, situated in the Netherlands, and registered with the chamber of commerce under number 82681562
1. maxxer account registration
To obtain access to the maxxer exchange, you will need to register for a maxxer account. To apply for a maxxer account, you will need to complete an application form and provide the Company with the requested documents and information.

You will also need to provide the information to properly identify you and to conduct fraudchecks, sanctions checks, anti-money laundering and counter-terrorism checks as required by law and our internal procedures. Depending on the country of residence or the county you access maxxer’s website or mobile application, you may not be able to use maxxer’s services. maxxer reserves the right to refuse accounts at any point in the verification process or thereafter.

By opening an account, you expressly represent and warrant:
That you have accepted these Terms;
That you are at least 18 years of age and have full capacity to accept maxxer’s Terms;
That you act on your own behalf and not on behalf of or for another person or company (directly or indirectly);
That you will only use the account at your own risk and not as a representative or agent;
That you are authorized to enter a binding agreement with us, and such is permitted under the applicable legislation;
That you are not a resident of a country or fall under the jurisdiction of a country, of which the applicable laws do not allow you to enter into this agreement or to make use of our products and/or services;
That you are not a resident of the United States, do not possess U.S. citizenship, nor can be considered a U.S. person in any other way;
That you agree to provide accurate and complete information during the registration and verification process;
That you agree to receive updates from maxxer on the status of your account and transactions.
To update the information in case of changes to the provided information;
That you will act in accordance with the applicable laws and regulations and not use the maxxer account and the services to perform criminal activities of any sort, including but not limited to money laundering, terrorist financing, fraud or any other criminal or illegal activities;
That you are personally responsible for informing yourself about any legislation concerning cryptocurrencies in your country of residence. We cannot be held liable in case you act in non-compliance with local laws and regulations
You will also provide information to enable maxxer to evaluate and comply with any rules and regulations and/or tax or other requirements applicable (including requirements to prevent money laundering and financing of terrorism).
2. Use of the maxxer account
To prevent fraud and abuse you may not register or use multiple accounts. Any additional maxxer account determined to be created to circumvent this requirement will be disabled. If you know, or have reason to suspect, that your login credentials have become available to unauthorized parties, you must change your password as soon as possible and notify maxxer accordingly.
3. Verification
The creation and use of your maxxer account can be subject to several levels of verifications, as required by laws and regulations. You agree to provide the requested information for the purposes of identity verification, compliance with know-your-customer rules, as well as the detection of money laundering, terrorism financing, fraud or any other financial crime.

By accepting the Terms, you recognize that maxxer may disclose personal data to third parties in order to do several verification checks or to check the accuracy of the information provided for verification purposes. maxxer reserves the right to amend the verification process and to request additional and/or updated information for additional verification. Accounts that have not been verified or where not all required information has been received for additional information is a reason for maxxer to block the account until the information provided is sufficient to validate the account.

In addition to maxxer’s verification measures, we will take the following measures to prevent money laundering and to apply sanctions rules:
Report all suspicious transactions to relevant authorities;
Employ active monitoring of transactions for fraud detection;
Block and/or freeze any of your accounts and/or transactions associated with fraud;
Block and/or freeze any account if you have not supplied all information and/or documents required for verification and/or identification.
4. maxxer’s services and platform
After account registration and identity verification, you will be able to use different services, including but not limited to your maxxer portfolio, swapping and the market feature.
5. maxxer portfolio (wallet)
Your maxxer Portfolio allows you to deposit or withdraw funds in fiat or cryptocurrencies. In your portfolio you can see your balance and store, track, transfer and manage your cryptocurrencies. The portfolio also shows the performance and the transaction history over a period of time.
6. Pricing
Our platform will display the indicative price to buy and to sell for each cryptocurrency. This is called a "quote”, which is not an offer but an indicative value. maxxer is responsible for setting the price of the cryptocurrencies which can be traded on the maxxer platform. This means that our quotes can be different from the prices provided by other exchanges or trading platforms.

When a quote is provided, maxxer may take the price that we receive from a broker, the market, or any other exchanges into account. maxxer is under no obligation to ensure that the quotes are within any specific percentage of such price. Quotes are updated constantly which means that the price to buy or sell may change between the time that you place your order and the time that we execute your order. You will be able to see the price of the order after its execution.
7. Virtual local currency token
A virtual local currency token is a denomination of a cryptocurrency and it represents a tradable asset or utility that resides on its own blockchain and allows the holder to use it for investment or economic purposes. In the exchange it represents electronic money and not a deposit as in a bank account which means that it is not protected by the Deposit Guarantee Scheme.

To buy or trade cryptocurrencies you should have a balance in ‘virtual local currency tokens’ which are exclusively offered by maxxer or have a balance in cryptocurrencies in your maxxer Portofolio (wallet).

The maxxer virtual local currency tokens represent local currencies, and currently two are available: maxxer euro tokens and maxxer brazilian real tokens. The maxxer euro token has a conversion rate of 1 token = 1 euro, and the maxxer brazilian real token has a conversion rate of 1 token = 1 brazilian real. You can use your virtual local currency tokens for the execution of payment transactions or to purchase cryptocurrencies that are offered in the app. The maxxer euro can only be used for the services and cannot be stored for other purposes.

When you sell cryptocurrencies you will receive maxxer euro tokens in your maxxer balance. On your request or when closing your account the virtual local currency token may be converted to euros or Brazilian reals to your verified (SEPA) bank account. It is not possible to transfer these funds to another bank account.

In the event of deposits in other currencies than euro or brazilian real, we shall charge conversion costs. Requests shall be processed as fast as possible, at the latest within five working days. In the event thatwe expect fraud and/or misuse of funds, we are at any time entitled to suspend requests for deposits or withdrawal until the legitimacy of the transaction has been proven and/or the requested information has been provided within the limits of the law.
8. MXXR token
The MXXR token is maxxer’s exclusive native virtual cryptocurrency token and allows you to get a discount on your trading fees. The tokens will not provide you with a share of maxxer’s profits or represent an investment in maxxer. The MXXR token has a limited supply of 900 million tokens.
9. maxxer platform
The maxxer platform is the platform on which you can buy and sell cryptocurrency. You can use it to trade one crypto for another or to buy crypto using regular currency, like euro or Brazilian real. The exchanges reflect the current market prices of the cryptocurrencies. You can also convert cryptocurrencies back into a virtual local currency token that represents euros or Brazilian reais which you can withdraw to your bank account.
9.1 Placing an order
An order is any request placed by you to purchase or to sell or trade cryptocurrencies, which may include a market order, limit order, a stop-loss order, take-profit order, take-limit order or a stop limit order, or other orders that may be available on the trading platform from time to time.

To use our trading services or social trading services, you will need to place an order. For that the maxxer platform allows you to submit instructions to buy or sell cryptocurrencies. maxxer may apply minimum and maximum order amounts which can vary for each trading pair. Transactions may be executed instantly and will be considered to have taken place at the execution date and time. All your buy and sell orders are visible in the orderbook.

You acknowledge and accept that limit orders and stop loss orders are not guaranteed executable at the price or amount specified by you. Once we accept your order, we will execute it in accordance with any specific instructions that you give.

We cannot guarantee that your execution price will match your order price. This is because the market may be volatile and/or the price may have moved up or down between the time that you place your order (or has been activated) and the time that we execute your order. When this happens, we will execute your order at the next best price.

When you are creating an order, you will be able to see the following states that can apply:
Wait: The order is not (completely) executed, the order stays open until completely executed or canceled.
Done: The order is successfully executed and all the results.
Cancel: The order was not (completely) executed and the amount of funds that was not covered by the order will be unlocked.
Pending: The order was placed, but the funds required by it are not locked yet.
Rejected: If you are a user that is suspended or has limited access to the platform, you will receive an error message warning that it was rejected.
9.2 Swapping
Swapping refers to the process of exchanging an asset for another asset for the equivalent value. The maxxer exchange allows you to swap assets like fiat or cryptocurrencies. The transaction will be executed when the value of the asset has reached the value of your order.
10. Market exchange
The market exchange allows you to place limit, stop loss, take-profit, take-limit and stop limit orders. and can be used to quickly buy or sell an asset at a price offered by the market.

To place an order in the market, you will need to specify the order and create the order. The order will pre fill automatically the latest market price of the cryptocurrencies. If the order can not be executed instantly, the order will appear in your order book. If a part of the order matches immediately with the existing orders, it will be considered as a market order and executed immediately. The rest of the order will be placed in the order book.

Note: If a part of an order matches immediately it will be charged with a fee. You can check the fees values in chapter 13.
10.1. Regular Market orders: Market
This type of order allows you to sell or buy at the current bid or ask price respectively. You provide the amount you want to buy or sell, and then the order is executed immediately.

Example market order:

Suppose you want to buy 10 coins. You specify the amount and place the order. Since there are 10 coins for sale with prices ranging from €98.70 to €104.75 on the order book, they will be matched immediately with your order and a fee will be charged.
10.2. Regular Market orders: Limit
This type of order allows you to define a price limit to the orders that you want to do. You provide the price and the amount in the Create order block and the order appears in the order book.

Example limit order:

Suppose you want to buy 10 coins for €100 or less each. You specify the amount and the limit price and place the order. Since there are 3.2 coins from €99.70 to €100 on the market, they will be matched immediately with your order and a fee will be charged. The remaining 6.8 coins of the order will appear in the order book until it can be matched.
10.3 Advanced orders: Stop-loss
Stop-loss is an advanced kind of limit order, with the difference that you can define the terms the order gets executed as a market order. To do that you specify the amount and the price of a cryptocurrency, and when the market reaches the price, the system automatically executes the order (creates a market order).

Example stop-loss sell order:

Suppose you have opened a long position at the current market price of €100 and want to prevent it from losses. To do so, you might create a stop-loss sell order which will stop any order for the price of €95.
10.4 Advanced orders: Take-profit
Take-profit orders are opposite to stop-loss ones, and are executed when the market price moves to the desired level and you want to fix your profit. In summary, take-profit orders allow you to automatically place a market order when the price reaches the desired level.

Example take-profit sell order:

Suppose you have opened a long position at the current market price of €100 and want to fix profit when the price reaches €120 (i.e.you have bought an asset for €100 and hope to sell it for about €120). To do so, you need to set the price at €120 and the order will only happen when the value that you want to trade reaches this value.
10.5 Advanced orders: Take-limit
Take-limit orders work like take-profit orders, but with the additional limit condition. When a market price reaches the value that you have  defined, the system places a limit order in the order book.

Example: Take-limit sell order:

Suppose that you have opened a long position at the current market price of €100 and want to fix profit when the price reaches €120 by selling it not lower than €119. To do so, you might create a take-limit sell order with the price value of €120 and a limit price of €119.
10.6 Advanced orders: Stop-limit
These orders work like a stop-loss but with an additional limit. A triggered order will be placed in the order book as a limit order. So you need to specify:

1) a trigger price and
2) an order limit price.

When the market reaches the trigger price, a limit order with the specified (limit) price is created in the order book.

Example: Stop-limit sell order:

Suppose that you have opened a long position at the current market price of €100 and want to prevent it from losses (i.e. you have bought an asset on €100 but if the price goes down to €95, they'd like to sell the asset and prevent further losses). To do so, you might create a stop limit sell order with a trigger (stop) price at €95 and a limit price of €94.
11. Orders and Transactions records
Information about your trading activities, which includes records of open orders, filled orders, partly filled orders and canceled orders, are available in your maxxer account.
12. Transaction Recovery
Please be careful when making an order. If you place orders by accident or in error, we will assume that you did this on purpose and we will execute them. As soon as an order is executed, the transaction is irreversible and can not be canceled. You are fully responsible for any mistakes, errors or defects which may arise in the course of any transaction that leads to partial or complete loss of your virtual assets. maxxer will not compensate you for any losses resulting from such actions or activities.
13.  Fees and transaction costs
You agree to pay a trading fee for each completed trade which will automatically be paid by withholding the relevant fee. You can choose to pay the fees in MXXR tokens and get a 50% discount on your trades. You will be informed if you don’t have enough MXXR tokens to complete the trade. The trading fees are as follows:

Regular trading:

0.2% of the transaction or
0.1% with MXXR tokens


0.3% of the transaction or
0.15% with MXXR tokens


0.5% of the transaction or
0.25% with MXXR tokens

For each withdrawal you will also pay a fee. The rates can fluctuate as they depend on the blockchain network. Please check the most recent fee on the withdrawal page. maxxer reserves the right to change the rates from time to time. The current rates shall be displayed in the app and/or on the website. You authorize maxxer to deduct the fees for your trading activities and withdrawals from the balance of your account.
14. Referral Program
When you refer people to our platform, you will receive an amount of 5% of their MXXR token purchases to thank you for the referral. Additionally, you will receive an amount of 10% of their transaction fee for the referral's first 12 months after creating their accounts on the platform. This applies to everyone, including social traders and influencers. These amounts will be paid out in MXXR tokens, and they are not accounted for the purpose of calculating the referral amounts received by another user that has you as one of his or her referrals.
15. Risk factors
Cryptocurrencies have multiple benefits but there are also risks involved. You should only consider an investment in cryptocurrencies, if you understand and accept the high risks involved. Below, certain risks are mentioned. Please be informed that this is not a limitative list of risks and that other risks could be relevant.

Risk of regulatory changes

It is possible and expected that rules and regulations applicable to maxxer and/or its group companies and/or cryptocurrencies change in the future which could have a negative impact. maxxer intends to perform international activities. This can result in numerous and sometimes conflicting regulations in multiple jurisdictions that could apply to the activities. Regulations and tax laws could also impact your returns.
Cryptocurrencies have multiple benefits but there are also risks involved. You should only consider an investment in cryptocurrencies, if you understand and accept the high risks involved. Below, certain risks are mentioned. Please be informed that this is not a limitative list of risks and that other risks could be relevant.

Financial risk

You understand and have evaluated the risks in relation to your intended investments, and understand that cryptocurrencies can be highly volatile. You have the financial ability to bear this economic risk of your investments and have adequate means for providing for its current needs.

Risk of tax changes

You should obtain your own advice from tax advisers in relation to your cryptocurrency investments as it could have (adverse) tax consequences, including withholding taxes and income taxes. Changes in government tax policies could potentially adversely affect the investment. This may depend on the tax regulations where you are subject to tax or the tax regulations of the countries in which the exchanges, where the token is or has been listed, are registered.

Innovative and tech risks

The blockchain and cryptocurrencies are a relatively new technology. As a result, it is possible that risks are created which are currently uncertain.
16. No financial advice
maxxer is not a broker, intermediary, or any other kind of financial advisor and has no obligation to advise you regarding your own decisions while using any of our services. All the information and communications provided to you by maxxer is not intended to be investment advice, financial advice, trading advice, or any other sort of advice.

Before making the decision to buy, sell or hold any cryptocurrency, you should do your own research and consult your financial advisors prior to making any investment decision. maxxer will not be held responsible for the decisions you make based on the information that the company provided.
17. Compliance by default
maxxer is well aware of all the risks that are involved with the cryptocurrency market. That's why maxxer has established internal rules and procedures to mitigate  risks and to be fully compliant with the laws and regulations that are applicable.
18. Security
maxxer has developed a multilayered security system that is capable of containing and neutralizing attack attempts in a timely manner. maxxer is totally committed to have its systems audited, certified and implements improvements to our security on an ongoing basis.
19. Personal data
maxxer will comply to the applicable privacy rules and regulations including Regulation (EUR) 2016/679 of the European Parliament and of the Council dated 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC. A privacy statement applies, and can be found on our website https://www.maxxer.com/.
20. Confidentiality
maxxer will keep all information directly or indirectly obtained under or in connection with the Terms confidential, and shall not disclose information to a third party unless:
It is required to do so under applicable rules and regulations, a court ruling or instructions of authorized supervisory authorities;
This is necessary to perform its obligations under the Terms and/or to obtain advice (including legal and tax advice) required in relation to the Terms;
It is with third parties with which maxxer has signed appropriate agreements to guarantee the confidentiality of your personal information
It is required by law, including assisting law enforcement authorities or Financial Intelligence Units (FIU);
The information is already publicly available;
The information needs to be provided in view of maxxer to third parties in relation to rules and regulations that apply to that third party (such as anti-money laundering rules and regulations that apply to financial institutions).
21. Changing the Terms and/or our services
We may make changes to these Terms from time to time. For example, when we need to add new terms, or amend existing terms to reflect the changes in:
Our business, services or products or how we provide them;
The systems we use; and/or
regulations, rules  or industry recommendations.
We may also make changes for reasons not set out here.

If we add a new term or change an existing term in these Terms we will take reasonable steps to provide you with appropriate notice, including via our website. If you continue using our services we consider this as you are accepting the changes, but you can cancel your maxxer account at any time. A copy of the most up to date version of these Terms is available on our website.

We reserve the right, at any time and for any reason, to discontinue, redesign, modify, enhance, change, patch the software, platform, and/or the services, including without limitation, the structure, specifications, 'look and feel', navigation, features and other elements of the software and/or the services or any part thereof. You agree that we will not be liable to you or to any third party (for whom you may be acting) for any modification, suspension or discontinuance of all or any part of our services.

The subscription form and the Terms form the complete agreement by and between maxxer and you. Invalidity or unenforceability of any provisions of these Terms shall not affect the validity or enforceability of any other provision of these Terms. Any such invalid or unenforceable provision shall be replaced by a provision that is considered to be valid and enforceable.
22. Applicable law and jurisdiction
The subscription agreement consisting of the Terms and the subscription form shall be exclusively governed by and must be interpreted according to Dutch laws. All disputes in connection with the agreement, or further agreements resulting from this agreement shall be brought before the competent court of Amsterdam, the Netherlands.
23. Liability
Liability of maxxer and you will be limited to direct damages unless it concerns intent or deliberate recklessness of the relevant person